Cases / Immigration and Refugee Board
Case study
How Immigration and Refugee Board actually buys
Administrative and adjudication support.
Competition is the norm. Only 15.7% of contracts skip competition — among the most contestable buyers in government. Proposal craft and pricing discipline decide outcomes here; incumbency protections are thin.
Award sizes suit small and mid-size firms: many contracts, fast cycles, and responsiveness beats depth in most of them.
The incumbents — top vendors by value
| Name | Awards | Value |
|---|
| Closereach Ltd. | 21 | $20M |
| MICROSOFT CANADA INC. | 22 | $17M |
| COMMISSIONAIRES | 48 | $13M |
| ORANGUTECH INC. | 25 | $11M |
| CISTEL TECHNOLOGY INC. | 11 | $11M |
| The Canadian Corps of Commissionair | 24 | $10M |
Where the money goes — top categories
| Name | Awards | Value |
|---|
| 493 | 3,578 | $102M |
| 473 | 189 | $91M |
| 859 | 392 | $53M |
| 460 | 181 | $42M |
| 582 | 171 | $22M |
| 1283 | 103 | $16M |
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